If there's something you need to know about your subscription(s) or there's anything else we can help you with, a member of our Customer Service Team will get back to you as soon as possible.

There are a number of ways to get in touch with us below.

Use our contact form:

Use the link below to send a request to our dedicated customer services team

Submit a support request

Telephone Orders and Enquiries:

UK: 0808 502 1510*
US/Canada: 888-941-5623 (toll free), business hours are 9am-5:30pm EST Monday to Friday

UK Order lines are open Monday to Friday 9am-5pm GMT.
UK Enquiry lines are open Monday to Friday 9am-5pm GMT.

*UK calls will cost the same as other standard fixed line numbers (starting 01 or 02) and are included as part of any inclusive or free minutes allowances (if offered by your phone tariff). Outside of free call packages call charges from mobile phones will cost between 3p and 55p per minute

For email address updates please use the form rather than call.

Postal Orders and Enquiries

Immediate Media
3 Queensbridge
Northampton
NN4 7BF

US Postal Orders and Enquiries

Immediate Media
PO Box 401
Williamsport
PA 17703
U.S.A